Why Choose HouseClap as your trusted Home maintenance company?
We know you already have that special artisan that takes care of your repair works. Probably you have a list of artisans on your phone. But today we have a few questions for you about artisan behaviors. Does he report to work at the time he schedules with you? Is his phone always switched off and how certain are you of his work and personal background? Is your family safe around him? Does he clean up after himself? Or you end up cleaning up after he is done?
We have all the answers to your questions here at HouseClap. What do we do at HouseClap? We are a home improvement and maintenance company focused on bridging the gap between homeowners and artisans by providing timely, reliable, and professional services at all times.
What makes HouseClap better in the home improvement and maintenance market?
Before we get to that, we are excited to tell you that we are the first to implement the working concept of connecting artisans to homeowners and businesses. We know you have doubts about how authentic we are as a company. You probably have questions running through your mind since you started following our social media pages or even reading this article. Don’t worry we have the answers right here.
Let’s dive in as we clear your thoughts with these questions that everyone should ask an artisan before they say “you are hired”;
1 How long have you been in business?
We have been in existence in the Ghanaian economy for the past 3 years. It’s funny to know that you are just hearing about us. Well, like every great company, we started from little beginnings. The journey has been full of learning and innovations that have brought us where we are today having served over 300 homes so far with forty-three artisans signed on our platform.
2 Do you have a license and I don’t mean drivers or are you registered to operate?
Yes! Yes! Yes! Just like every serious business, we are fully registered to operate in Ghana and about all our artisans; they are qualified and their various professions are verified from their respective training institutions backed by countless projects and testimonials from customers
3 Who pays for the medical bills if a worker trips over the hammer?
We know this one can be a bit tricky. When you hire us to fix a problem in your home or office and a work accident happens, you are not responsible for that. All our artisans are taken care of by us at HouseClap and that agreement is part of our bond with them. You can take a deep breath now okay, we got you covered.
4 What happens if you break my television?
We like to leave your place in the same condition as we found it if not better. As a well-organized company, our artisans and field supervisors are super careful with delicate stuff around your home. However, in the events of accidents, you can be assured that we will ensure your home is restored to how we found it and the same applies to all broken items as well. We do advise that during service with us, you move all delicate objects to safe locations to avoid such accidents.
5 Have you done this before?
So many times that we are happy doing it over and over again. Our artisans have had countless encounters in the field of work. You should check out our new tip area on Fridays where we present some of the most encountered problems and the possible solutions or how we dealt with it. We make all the difficult tasks seem easy and finish in no time because we know how important time is. No time for trials at all.
6 What time will your crew start working? I like to sleep in.
A typical workday at HouseClap starts at 7 AM. However, we always work with your schedule to suit your day. When booking a service with us you are at liberty to decide on the date and time you are available for the service and we work with that schedule to avoid inconveniences. We work from Monday to Saturday, including Sunday which is reserved for emergencies
7 On TV, a show takes about three commercial breaks, what is your timeline from start to completion?
Depending on the type of work, we spend on average 40 minutes on small tasks ranging from installing a fan, changing a kitchen faucet, or even replacing a doorknob. If the work demands that our artisans spend a couple of days to finish, this would be properly communicated with you before we commence. The good thing is that we will be out of your hair before you know it.
8 How about some references?
Talking about references we can proudly give you a lot of people you can talk to that are happy to share “the HCXperience” with you. We have worked for The Church of Jesus Christ of Latter-Day Saints, BaseCamp Initiative, L’Atelier, Mericom IT Solutions, etc, and 300+ homes in Tema, Spintex, and Accra. Kindly visit our website @ www.houseclap.com to see testimonials for yourself. Our verified professionals have a way of putting smiles on the face of our cherished customers.
9 My sister’s handyman company gave her a warranty, will you?
30 solid days of warranty on all our repair works and 90 days on all fresh installations. We understand how the ordinary artisan handles warranty issues and as a result, we have a satisfaction guaranteed or full rework policy at HouseClap. Our warranty is not limited to some services, we cover all our services with a warranty. The warranty of your services should not be part of your headaches when we are involved.
10 Do I have to sign any legal document?
Due to the respect, seriousness, and professionalism, we attach to our work and you as a cherished customer at HouseClap, our professionals and field supervisors always carry a work order along on every visit. This is a one-page document that permits us to work in your home or organization. This document helps us to track your warranty period and track the artisans that go in and out of your home from time to time if you know what we mean by this. Yes, we are constantly thinking about you.
Conclusion
As a startup focused on connecting you with only verified and background-checked artisans that report on time, charge moderately on services, gives you warranties on all services, and treats your home with the respect you deserve, we can only hope to continue being your one-stop-shop for all your home repair need. Oops! We forgot to mention our GHc 30 cash-back policy for all our first-time customers that book a service through our online platform at HouseClap. Hurry now and schedule that service today, remember we are always your home fix, just a clap away.